Enhance the work abilities of the masses, innovate the system, methods and methods of mass work, and promote the political, advanced, and mass organizations of trade unions, the Communist Youth League, and the Women's Federation to play a role as a bridge between the masses and mobilize the masses to unswervingly Go with the party.
-- The report of the 19th Party Congress
Close contact with the masses is our party's greatest political advantage. How do party members and leading cadres "face to face, be intimate, and do a good job in mass work?" How to understand the needs of the masses, strengthen the service of the masses, and innovate the working mechanism of the masses? The reporter recently conducted an interview in Tianjin.
Where is the demand of the masses, where is the work?
After entering the winter, the residents are in love with the warmth of the room, and there are fewer outings. Community workers are more busy than usual. "Look at the curtains and watch the lights at night, and the community work forwards." Hongqiao District is one of the six central urban areas in Tianjin. There are many shanty towns, many poor people, many elderly people, and many disabled people. The community grassroots management tasks are heavy.
Yan Liping, director of the Riverside Garden Community Residents Committee at Mustard Street, said that when he did not enter the community, he felt that the neighborhood committee could have any living and sit all day. After I did it, I knew that the community workers were "bunny ears, magpie mouths, licking stomachs, squatting legs. Tired and happy." During the conversation, Yan Liping spoke of a “complaint call†in mid-December last year.
The 70-year-old grandfather Cao called to report that the construction site near the construction site was disturbed after 10 pm. After consulting the city management department, he said that the construction unit had a license and did not violate the rules. Quickly reply, Uncle Cao did not believe, did not understand, and called the complaint. "I can't convince the old man, then I will call the two sides together to talk about it." Yan Liping wants to change the way to communicate again.
After the two sides met, the construction party explained that the earthwork could not be transported during the day. According to the relevant regulations, it could only be constructed at night. In order to reduce the impact on the surrounding residents, it is promised to speed up the time as soon as possible. Listening to the explanation, Lao Cao said that everyone is not easy. On the spot, he understood understanding and did not complain.
"Before the two sides talked, I envisioned several difficulties and plans. If you can't talk about it," said Li Liping. "At last, unexpectedly, the masses sat together and talked, which is better than the effect of my own two. â€
"There is an old director said to me, 'asked the needs of the masses where you work is up against' let people 603 883, is also involved in consultation share your work, to mobilize the enthusiasm of the masses, and it was easier to handle. Yu Xuemin, director of the Heyuan Street Office, said.
The "pain point" of the masses is the focus of work.
Tianjin Binhai New Area currently has a permanent population of 2.98 million and employs 1.432 million people. In order to solve the demand for migrant workers and renters to rent collective apartments, the new district provides blue and white-collar apartments for rent. There are many people in the collective apartment, the mobility is large, and the management is not difficult.
“When I first came here a few years ago, I lived very inconveniently. After I got off work, I didn’t have a place to go, and I got together with friends to have a drink and chat.†I mentioned the amateur life when I first arrived in Tianjin a few years ago, the memory of Shandong’s young man Li Xinggang Still, "In fact, it was not free to have no place to go at the time, but the opening time of the cultural and sports venues of the property management was the same as our working hours. We waited for the work at 6 pm and the cultural and sports venues were closed."
"The pain point of the masses is the focus of our work." Wu Qiuqiu, vice chairman of the Binhai New Area Federation of Trade Unions, said that after the dormitory and asking for the demand, the work has been changed, and the "peak service" has been implemented to solve the problem. "If you have time when I need to work," the supply and demand are not in place, the union's cohesiveness is weak, and the employees' feelings are not strong.
The trade unions engaged in services, aimed at the "biological clock" of employees, and extended the service time to "8 hours away." The cultural and sports venues of the community opened at 10 am and were extended to 9 in the evening. The staff were three shifts and the service was focused on after work. "We arrange activities such as skill competitions, dating, cultural and sports activities to workdays and weekends, so that the trade union services can radiate more workers." Wu Yuqiu said.
All functional areas, industrial parks and enterprises with employee apartments, the Binhai New Area Federation of Trade Unions have established "apartment unions" to achieve the "secondary coverage" of trade union organizations, and to carry out service activities in units of staff apartments. “The staff can't just look at the venues, but also organize interest groups and do political leadership.†Wang Wenfang, vice chairman of the Binhai New Area Bonded Area Federation of Trade Unions, said, “The current mass work has gone from the past 'special offers' (such as employees with difficulties in service). 'Puhui' transformation."
Innovative working mechanism, echoes of the masses must be echoed
A few days ago, the staff found that a family in a residential area in Nanmenwai Street, Heping District, Tianjin, had leaked water and no one at home. The staff quickly contacted the property and found the owner. It took less than three hours from finding the problem to solving the problem. Wei Tongzhu, director of the Xinjin Community Residents Committee in Heping District, said that community grid members are in charge of different jurisdictions and also have different stipulations. Health social workers have to go out of their homes every day. Other grid members visit the jurisdiction at least twice a week and record them in the “people's sentiment logâ€.
"For the people's affairs, we must have an echo of the pieces." Wei Tongzhu said that to solve the problem for the people, first of all, the communication channels are smooth, and when you encounter problems, you know where to go and who to look for.
"Go down and grab it, come back and divide." The grid staff of Xinjin Community should record the "people's sentiment log" when they go to the house; the people go to the community to reflect their appeals, and the community prepares the "people's livelihood express list" and fill in the registration at any time.
If you can solve the problem on site, you can do it immediately; you can not register it on the spot and transfer it to the relevant functional departments, such as housing management, gardens, etc. If you still can't solve it, the community still has problems to coordinate the "through train" and report directly to the WeChat group. The secretary of the party committee is coordinated by the secretary to resolve the forces.
The establishment of the "first question responsibility system" to ensure that the problems reflected by the people will not be unregulated. Regardless of who is in the house and who is on duty, they must record and report the problem to the relevant personnel. Regular progress is tracked and the community’s top leaders supervise the results. Huang Cuiping, director of the Nanjing Road Community Residents Committee of Heping District, said: "Now the people will come to the neighborhood committee when they encounter big things and small things. The trust of the masses is established in the process of solving problems again and again."
The community cadres coordinated in the middle, the problems of the people were solved, and the image of the functional departments was also established. Huang Cuiping said, "There are both imports and exports." The opinions of the people are reflected in various channels. The community can also effectively report problems to the relevant functional departments, and work together to solve problems quickly.
[Expert perspective]
Our party has always attached importance to the work of the masses. Doing a good job in mass work can win the trust of the people. In turn, the trust of the people will boost the development of the cause of the party. The work of the masses is reflected in many aspects, including the party's line, principles and policies to meet the interests of the masses and respond to the demands of the masses. It also includes various groups of organizations at all levels to strengthen close ties with the masses and solve problems for the people.
In terms of enhancing the work skills of the masses, it is necessary to grasp three directions. First, it is necessary to recognize that the composition, characteristics and needs of the masses are changing. The people's income level, education level and vision are very different from the past, and they also put forward new requirements for the party's mass line work. Secondly, it is necessary to strengthen the party's group organization and construction, and at the same time, it must be "grounded" at the same time, and truly save the body for the benefit of the masses and solve problems. Finally, we must innovate the institutional mechanisms, methods, and technical means of mass work, and further promote the use of information technology such as online political platforms, WeChat, Weibo, and mobile phone clients, and strengthen contact and communication with the people, quickly and efficiently. Respond to the demands and needs of the masses with high quality.
——Ma Liang, Research Fellow, National Development and Strategy Research Institute, Renmin University of China
Coordination: This edition of the editor promises
People's Daily (02 February 22, 2018)
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