Quality Requirements and Countermeasures Analysis of Steel Barrel Packaging

Quality Requirements and Countermeasures Analysis of Steel Barrel Packaging

Xin Qiaojuan

At present, with the advancement of science and technology and increasing market competition, enterprises understand the importance of quality management. To this end, most enterprises are actively carrying out ISO9000 family certification, and steel drum enterprises are no exception. At present, more than 90% of steel drum manufacturers have passed ISO9000 standard quality certification. Especially in the past two years, both the plate-changing and the newly-certified steel drum enterprises have passed the certifications of ISO9001:2000. Companies that have passed certification know that the 2000 version of the standard emphasizes customer focus, customer satisfaction and profitability are closely linked to product and service quality. Higher product quality makes customers more satisfied, while maintaining high prices and lower costs. Therefore, the improvement and continuous development of the quality management system usually increases the profitability of the company.

Through the practice of our company, quality is the best guarantee for customer loyalty. A few years ago, due to the low quality of steel drums, our original customers were reluctant to buy steel drums produced by our factory. A township enterprise and a private enterprise not far from our factory purchased steel drums, which made the economic benefits of our factory suffer losses year after year. By the end of the previous year, the loss actually reached more than 1 million yuan. Last year, after the establishment of the new leadership team of our factory, they first analyzed the reasons for the loss of the company and prescribe the right medicine. As the new leadership team pays close attention to product quality and market development, it has turned around in a short period of time. The original old customers have returned, and many new customers have been ushered in. Therefore, the pace of economic globalization Accelerating and increasingly fierce market competition, the quality of steel drum products has become the focus of steel drum enterprises to participate in market competition. The product quality of steel drums is an important measure to measure the management level of steel drum enterprises, and it is also the ability of steel drum enterprises to maintain long-term competitiveness. key.

With the advancement of science and technology, customers have higher and higher requirements for the quality of steel drum packaging products. The new management mode and the new production methods continue to emerge. In summary, the quality management technology of steel drum enterprises generally has the following development trends. Steel drum enterprises should actively face, adjust in time, and adopt new countermeasures to do a good job of steel drums. Product quality management.

One of the trends: the diversification of customers' needs and the thinning of raw materials for steel drums.

Countermeasures: In order to meet the needs of customers, timely adjust the product structure, produce products that satisfy customers, and produce thin steel drums of various varieties according to customer requirements. In the quality control of steel drums, we should vigorously study and promote the application of parallel, real-time, quality control theory and technology.

After joining the WTO, the market is dynamic and varied, and the needs of customers are diverse. As the market changes and the product structure changes, customers' requirements for steel drum packaging containers become more and more demanding. In the 20th century, the 200-liter steel drums we produced were all made of thin steel plates with a thickness of 1.25 mm. The varieties of the products are also standard, 200 liters, 100 liters, 80 liters, 50 liters, etc. If users need steel drums, they must purchase the standard barrels we produce. Therefore, we use the statistical quality control technology to produce steel drums with small varieties and large batches as planned. The current production and operation mode is to produce a variety of steel drums for customers who want to give them a variety of products and small quantities. What kind of steel drums we produce. In order to reduce costs, customers are required to produce thin-walled steel drums. Based on the production conditions, we produce steel drums that are satisfactory to customers. Therefore, in the past, the statistical quality control method we used can no longer apply the control chart and sampling test theory for quality control. Instead, the engineering technology and online real-time control technology will be forced into the quality control practice, which will be the main research direction of quality management in small and medium batch production. Quality control in the production process should focus on real-time detection and feedback control techniques.

Trend 2: The structure of steel drum products tends to be internationalized, and the quality management of steel drums is strengthened by improving the product design of steel drums.

Countermeasures: Adopt international standards to produce international standard steel drums; pay attention to quality control in steel drum design process, adopt new technologies such as credibility design, robust design and quality function configuration.

According to the theory of modern quality management, the quality of steel drums is first managed, followed by design and manufacture. Quality inspection only removes its waste products and does not improve the quality of steel drums. Therefore, in the quality management of steel drums, the design quality of steel drums should be placed in the first place in steel drum quality management and quality process control. In order to improve the design quality of steel drums and the versatility of international steel drums, when judging the design results of steel drums, we must refer to the international standards of steel drums and incorporate the internationally reasonable structural contents into China's steel drum standards and steel. In the design of the barrel structure, a packaging steel drum with satisfactory customer satisfaction is produced. In the structural design of the steel drum, various modern design techniques, such as credibility design, robust design, quality function configuration, dynamic design and other technologies are adopted to ensure the scientific and rational design of the steel drum to meet the steel drum. Quality requirements. So, what is robust design and quality function configuration?

The so-called robust design is actually the parameter design we often say, that is, the orthogonal test method or optimization method is used to determine the optimal combination of system component parameters, so that the quality fluctuation caused by the internal and external factors of the system is the smallest. That is, the quality is the most stable.

The quality function configuration, also known as the quality function deployment, adopts a method to ensure that the requirements from the customer or the market are accurately transferred to the relevant technologies and measures at each stage of the product life cycle. After implementing the quality function configuration, the benefits received by the enterprise are enormous.

With the deepening of reforms and fierce market competition, companies are looking for ways to reduce costs. I don't want to let go of any details. For goods packed in steel drums, during the transportation process, the most important consideration for customers is whether the volume of the steel drum can maximize the use of its space during transportation (such as train cars, containers, car compartments, etc.). This forced steel drum enterprises to change the current structural size of China's current steel drums, because it has been proved by practice that China's steel drum standards are not suitable for transportation of containers, etc. due to the limited conditions at the time. In order to meet customer requirements, reduce user cost and export requirements (environmental protection and recycling of steel drums), the steel drum's structural design must be closer to the international standard of steel drums.

The third trend: the production standard of steel drums is given to the standard of trade-type steel drums, and the appearance quality of steel drums has gradually increased the influence on the goods in the packaging.

Countermeasures: Determine the quality standards of steel drums according to the actual needs of users, and improve the appearance quality of steel drums.

The quality standards of steel drums are divided into production standards and trade standards. At present, the product standards of steel drum enterprises are to implement the quality standards in the steel drum standards issued by the National Bureau of Standards, that is, production standards, and accept the inspection and supervision of the State Bureau of Quality and Technical Supervision. Enterprises have achieved the goal of producing steel drums at or above the national standards for steel drums. The international standard is the trade standard. The difference between the two is that the former is mostly a national standard in the composition of the standard system. Although the latter also includes national standards, it is more a standard that is set higher by the enterprise according to the market and the situation of the enterprise than the national standard. In the guiding ideology of formulating standards, the former aims to guide production as the main or even the only goal, and does not pay attention to the changes in market demand. The latter mainly focuses on the market and the user-oriented; in terms of standard indicators, the former indicators More, the project is fine, the latter has only a few basic indicators, other requirements are constantly changing according to market changes, so the adaptability is strong, and the steel drum quality standard is positioned to the needs of users.

In the trade-type standard of steel drums, an important concept is the appearance quality of steel drums. Nowadays, the customer's requirements for steel drums not only meet the needs of their use, but also hope to obtain beautiful visual satisfaction and enjoyment from the steel drums of the goods packaging. Therefore, when customers purchase goods, they not only value the use value of the goods, but also pay attention to the added value of the goods caused by the aesthetic value, emotional value, social value and other cultures of the goods and packaging. Therefore, strengthening the appearance quality of metal packaging steel drums will become an important aspect of the quality management of steel drum packaging enterprises.

Trend 4: ISO9000 standard quality management system is further implemented within steel drum enterprises

Countermeasures: Within the enterprise, we should implement the quality system documents to the grassroots level, give full play to the importance of full participation of quality management in quality control, and increase the incentive and supervision mechanism for quality management.

The quality in the ISO 9000:2000 series of standards is defined as "quality is the degree to which a set of inherent characteristics meets the requirements". “Requirements” means “expressed, often implied or necessary requirements or expectations”. The ISO9000 series of standards emphasizes “focusing on customers”, “to ensure customer satisfaction, to ensure that customer requirements are determined and met”, “providing products that meet customer and applicable laws and regulations”, “understanding and meeting” Current and future needs and expectations of existing and potential customers and end users, as well as understanding and considering current and future needs and expectations of other stakeholders, and emphasizing that “continuous improvement” should be made. This is the latest development of the quality concept and the essence of the ISO9000:2000 standard. To satisfy customers and related parties, the key is to make customers satisfied. If customers complain and complain, the products will lose market, and enterprises will not be able to create benefits, so they will not be satisfied with the relevant parties. In order to satisfy customers, it is necessary to conduct in-depth research on customer and market needs, to identify customer needs and expectations, and further translate into design input. We must continuously strengthen our efforts to meet the needs of our customers and conduct quality management work based on customer needs.

In actual work, what can be done to meet the needs of customers? To meet customer needs, manufacturers must be based on higher product quality. To produce high-quality steel drums, steel drum companies must implement the procedures in the ISO9000 standard in the production process. Every step of the work must be programmed, institutionalized and standardized. It is necessary to standardize the work order of each employee so that everyone has something to do, everything is done, and everything has its own standards and assessment methods. Fully understand human nature, tap people's potential, in the quality management, people-oriented, focus on improving the personal quality of front-line employees, and strengthen staff training and education. Quality control exists in all production and operation activities of the company, and is closely related to the quality of work of every employee of the company, especially the employees who produce the first line. Therefore, in the process of quality management implementation, special attention should be paid to giving full play to the subjective initiative of production frontline employees in ensuring product quality. Intensify its incentive mechanism, start from the source of production, bit by bit, according to the standards and procedures for the production of steel drums, so that all employees participate in the quality activities, strengthen the sense of self-management of employees, not Qualified products are eliminated in the bud, thus ensuring the quality of steel drums and improving the quality management of all employees.

Trend 5: Modern information technology means will become the key to steel drum quality management

Countermeasures: Strengthen the application of computers in quality management and control

Nowadays, society has entered the information age. As a strategic resource and intangible wealth of social and economic development, information has received more and more attention and attention. The development and utilization of information resources has shown increasing economic value and Social benefits, information has become a key factor in developing social productivity and promoting economic growth. Accelerating the pace of informatization construction, promoting the improvement of corporate competitiveness and the development of China's economy are historical requirements. Informatization is a social and economic phenomenon. It is a process in which the scale of information activities such as the production, dissemination and utilization of information is relatively expanded and its role in national economic and social development is relatively increasing. There is no uniform definition of informatization. Therefore, some understand informationization as the promotion and application of computers; some understand informationization as the coverage of communication networks; others divide informationization into three levels: First, the informationization of production tools. The second is the informationization of the social productivity system. The third is the informationization of social life. It should be said that these are all signs of informationization. The essence of informatization is to achieve a high degree of sharing of information resources, which will push China's modernization level to a higher level.

With the rapid development of computer technology and its wide application in enterprise management and production, people have begun to introduce computer technology into quality management and quality control, and have developed computer-aided quality management CAQ, computer integrated quality information system CICQIS and The environmental quality information system QIS entered the stage of computer-aided quality engineering. It not only speeds up the processing speed and quality of quality information, but more importantly it further enriches the quality management theory and promotes the development of quality management theory. On the other hand, the computer can quickly process a large number of production site quality data, providing a guarantee for the quality of the steel drum.

The world is currently experiencing a high-tech, highly intelligent industrial revolution led by information technology. The computer became the representative of this revolution, and its intellectual materialization made knowledge and intelligence quickly turn into productivity. The application of computers in enterprise management has shown great power. The product design and structural design of the steel drum have been computerized. The introduction of computer technology into quality management and quality control will also have a significant impact on improving the quality and service quality of steel drums. According to statistics, there are not many enterprises that apply computers to the quality management and quality control of steel drums. Most enterprises use computers, mainly through the information network to publish and obtain various market quality information, process quality automatic control, and quality cost. Data collection, statistical analysis and other aspects of control and product quality inspection process, but has shown strong productivity, which will be an important development direction of quality management.

Trend 6: Quality cost becomes the key to affect the quality management level of steel drum products

Countermeasure: In the process of quality management, we must obtain higher quality with less investment.

From the perspective of quality management development process, steel drum enterprises have also experienced the stages of quality inspection, statistical quality control and total quality management, and have now entered the stage of computer-aided quality management. In the quality management, the technology and methods used by steel drum enterprises are constantly developing, perfecting and updating, and the investment in quality management is also increasing. The purpose of quality management and quality control activities is to solve various problems encountered in quality management, which will inevitably result in corresponding costs, resulting in steel drum quality costs, thereby increasing the overall cost of steel drums. So what is the cost of quality? In the national standard GB/T6583-94, the cost of quality is defined as follows: in order to ensure and guarantee the cost incurred in meeting the quality and the loss caused by the failure to achieve satisfactory quality. There are two annotations to this definition in the standard: 1 The organization should classify the cost of quality according to their respective circumstances. 2 Some losses may be difficult to quantify, but important, such as loss of credibility.

As a production enterprise, after all, it is for profit. It has to survive in the fierce market competition. At all times, it is necessary to focus on customers. Customer satisfaction is extremely important to the company. It is very big. The extent determines the market share of the company and determines the survival and development of the company. Therefore, the enterprise must largely please the customers, and must improve the quality of the products. To improve the quality of the steel drums, it is necessary to make a large investment, so that the quality cost of the steel drums will increase accordingly. Big. Today, with emphasis on economic benefits, companies are paying more and more attention to selecting appropriate quality management methods through quality cost research, and producing products that meet customer quality requirements with smaller quality management inputs, thereby enhancing customer satisfaction.