Merchant: How to solve the pos machine failure?
Small with: pos machine failed to sign in, may be caused by a telephone line failure or a network cable failure.
How to check for faults?
Telephone line failure
1. Check if the interface is inserted correctly, the telephone line port is: LINE;
2. Check if the phone line is intact;
3. Check if the phone is in arrears;
4. Check if there is an outbound setting;
5. Check if the line is normal, can you make a call;
6. A telephone line for POS machines and telephones cannot be used at the same time;
7. If the above is excluded, please try to shut down and restart;
8. If the fault persists, you are advised to contact the business manager for assistance.
Network cable failure
1. Check whether the network cable interface is inserted correctly. The network cable interface is: TCP/IP/LAN.
2. Check the network cable for damage;
3. Check if the network is normal;
4. Check if it is plugged into the wired router; if it has changed the router;
5. If the above is excluded, please try to shut down and restart;
6. If the fault persists, you are advised to contact the business manager for assistance.
Wireless pos sign-in failure
1. Check if the signal is stable;
2. Check if the SIM card is faulty or in arrears;
3. If the above is excluded, please try to shut down and restart;
4. If the fault persists, it is recommended that you contact the business manager for assistance.
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