From January to September this year, the total volume of China's express service enterprises reached 34.74 billion pieces, a year-on-year increase of 26.8%, which has exceeded the 2016 annual business volume. With the approach of “Double 11â€, it is foreseeable that the volume of express delivery will reach new heights.
Since the beginning of the year, with the continuous landing of new technologies such as the Internet of Things and artificial intelligence, the express delivery industry is gradually shifting to information, automation and intelligence. As part of the logistics industry, the efficiency improvement of the express delivery industry is fully supporting the integration and innovation of the enterprise supply chain, boosting the smooth operation of the economy and optimizing the user experience.
New direction - intelligent
Internet of Things, artificial intelligence and deep integration with the express delivery industry
Every year, "Double 11" is a big test for the express delivery industry. If during the "Double 11" period last year, the express delivery company took out the informationization + automation "handcuffs", then this year, the express delivery company's new preparations are intelligent.
On September 26th, the rookie network announced that it will formally launch a video cloud monitoring system, namely the “Logistics Sky Eye†system, together with Debon, Zhongtong, Yuantong, Shentong, Baishi, Yunda and other express delivery companies, using the Internet of Things technology to Millions of cameras in the logistics site have been upgraded from simple monitoring backtracking facilities to smart sensing devices.
“The traditional camera only has the monitoring and recording function. After the transformation of the “Logistics Sky Eye†system, the camera can now not only identify whether the parking space is in an idle state, but also identify whether the unloading and loading operations are normal, and whether the accumulation in the station is saturated or not. Have you been blocked," said Ding Junzhe, senior director of the Debon Express Operations R&D Center.
Debon Express took the lead in testing the “Logistics Eye Eye†system in May. Ding Junzhe introduced that after the adoption of the Internet of Things technology, the management mode in the Debon logistics station was changed into a real-time intelligent management mode by the inspection mode of personnel inspection and abnormality or abnormality leading to the stoppage of the station and then passive intervention. “In the past, whether the parking space was idle or whether the passage was blocked or not was subject to manual inspection. Now it can be replaced by a camera. After the camera completes real-time identification, the abnormal situation is intelligently pushed to the main station, and the main station is mobilized to handle the personnel.†Ding Junzhe said. The calculation shows that the efficiency of the transfer in the Debon Express site has increased by 15%.
"At present, China's express delivery industry has more than 1,000 distribution centers, 180,000 outlets, and more than 1 million cameras." Li Qiang, head of the rookie warehouse transportation technology, said that the logistics station has a large flow of people and vehicles, and the management difficulty and cost are high. The logistics Tianyan system relies on the original camera and bandwidth to transform the ordinary camera into a smart IoT device through the overlay algorithm, which realizes the digitized and intelligent management of the station, which will not increase the equipment cost too much, and can significantly improve the efficiency. Operating costs.
In addition to the optimization and upgrade within the station, logistics vehicle path planning has also entered the era of intelligence. As of October 9, the rookie has created 26 world records in the world's most authoritative vehicle routing problem (VRP) evaluation system, becoming the first research institution in China to win the evaluation system.
“China has the largest logistics market in the world, involving the optimization of the distribution route of a large number of vehicles and personnel. If breakthroughs can be made in the path planning, it will bring about a very large social effect.†The rookie artificial intelligence department warehousing intelligence and vehicle path Hu Haoyuan, head of the planning algorithm team, said that by applying the vehicle path planning algorithm in the retail through-city distribution business, the order delivery cost has been reduced by 10.3%, and the warehouse goods transfer efficiency has been improved, and the warehouse collection turnaround time has been reduced by 57%.
New field - cross-border business
Overseas logistics hubs, international routes, overseas warehouses...Global network
"Too fast, I didn't expect it! I was still 'buy and buy' when I received the parcel." Last year, "Double 11", Ningbo citizen Ru, only received 33 minutes and 15 seconds to receive the Haitao goods she bought.
This year's "Double 11", "Buy Global" and "Sell Global" trends are not diminished. Express companies are increasingly fierce for cross-border trade. The "cross-border" battle has become a new "battlefield" for express delivery companies.
At the end of September, Yuantong announced that it will jointly build a world-class hub for business and logistics distribution with the Zhejiang Harbour Group, Ningbo Zhoushan Port Group and Dubai Global Port Group in Dubai. This is the third large-scale logistics hub for Yuantong.
The rookie has set up nearly 50 overseas warehouses in 30 countries and regions including Japan, South Korea, Australia, New Zealand and the United States.
SF Express has opened international routes, “Shenzhen – Chennai†and “Shenzhen – Singaporeâ€... Up to now, SF Airlines’ own routes have reached 13 foreign cities including Osaka, Singapore, Hanoi, Chennai and Dhaka.
"As a network enterprise, the value of express delivery companies depends on the level of their network coverage. To become a world-class logistics company, China's express delivery companies must go abroad." Express industry expert Shao Zhonglin said.
“After several years of development, coupled with the cooperation with foreign logistics companies, the global service capability of China's express delivery industry has gradually improved, and it has been able to provide end-to-end full-link solutions for merchants, so that global good goods are as short as possible. Arrived in any corner of the world in time," said Sun Wei, head of the rookie international business.
Sun Wei introduced that this year's "Double 11", rookie will provide merchants to pick up goods from overseas origin - transport to the port airport - complete export clearance - trunk transport - settled in bonded warehouse - delivery of the full process services. “In the past, international merchants needed to ship their own goods to the domestic bonded warehouse, which was costly and cumbersome. With the overseas head-to-head and port-to-warehouse services provided by the rookie, the logistics efficiency of the importer’s home will be greatly improved, while at the same time in the supply chain. The expenditure will also be reduced by 10%." Sun Wei said.
"But we must also see that the international network of China's express delivery companies has not yet formed a scale, and it should not be too optimistic." Shao Zhonglin said that in China, the means of transportation for express delivery companies are mainly road transportation, but to build a global network by air transportation, benchmarking The number of aircraft owned by United Parcel Service (UPS) 600 is still very large.
In addition, there are challenges in law, culture, capital, and talent. "Especially, there are fewer compound talents who understand both the express delivery industry and the law, and the talent reserve of the express delivery enterprise's international layout is obviously insufficient." Shao Zhonglin said.
New exploration - "store mode"
Subdivide the delivery area, discard the centralized sorting mode, and round it down to zero.
“Although the 'Double 11' shopping experience has become better and better in recent years, last year, the affiliated outlets near the home closed down. Our parcels have not been sent for nearly a month, and the courier companies are not clear about the parcels. The specific location." Sun Chaoru, who lives in Chaoyang District, Beijing, mentioned his experience last year, and his heart is still not happy.
Sun Kang, vice president of China Express Association, said: "This year's 'Double 11' package will reach the highest point in 10 years, and it is expected to create a new world record. Under the package, the delivery of the express delivery industry will face the test again."
As the express delivery industry shifts to intelligence, the efficiency of warehousing, trunk transportation, and distribution is significantly improved, but the terminal delivery is still mainly artificial, and the efficiency is slower.
In recent years, in order to solve the "last mile" problem of the express delivery industry, box delivery and station delivery have become the way of promotion for many enterprises. Fang Wei, Assistant Director of the Development Bureau of the State Post Bureau, said that the box refers to the smart mail box represented by China Post Express and Fengchao. The station delivery refers to the postal convenience service station, the mother station, the rookie station and so on. Delivery station. The data shows that in 2017, China's business volume by means of box delivery reached 2.8 billion, and the country has built 367,000 postal convenience service stations and 31,500 express delivery service stations.
Whether it is box delivery or station delivery, many problems have been exposed in actual operations, which has not become an ideal solution. The courier did not communicate the parcel to the smart cabinet "throw it", the courier cabinet did not negotiate to collect the "overdue fee", the smart cabinet "difficult to enter the market", the property charged high venue fees ... the terminal delivery challenges still Quite a lot.
"As a government management department, we strongly encourage and support the development of end services, but it is hoped that various market entities involved in the construction of the terminal network will not make a difference in service standards due to changes in service methods. The express delivery service fulfills the service promise, while strengthening the standardization of development and the maintenance of consumer rights," said Yu Yan, director of the Express Management Division of the Market Supervision Department of the State Post Bureau.
In the city, the end outlets are also under additional pressure: expensive rent, low house, high cost of accommodation and food, high management costs, no place to park, no place to sort...
“Yuantong Shanghai Boxing outlets are on the banks of the Huangpu River, which can not afford to rent space. The outlets can only be located at the periphery, which makes the delivery distance far and difficult. Several franchisees have failed here.†Yuantong Express Shanghai Area The relevant person in charge said that this is the "common disease" of many major cities joining outlets.
According to the person in charge, the outlets are currently trying the “store modeâ€, subdividing the delivery area, setting up an image store in each subdivision area, abandoning the original centralized sorting mode of the network, and turning it into zero, pulling the shipment directly to The store sorts, in order to help the outlets overcome the difficulties, to ensure the smooth operation of the major franchise outlets, and to prepare for the "double 11".
In order to further alleviate the pressure of “Double 11†end distribution, the rookie will also include “Crowd Me†and other crowdsourcing resources into the distribution system, relying on the instant logistics platform, allowing the merchants to “order online, store deliveryâ€, providing consumers with minutes. Level distribution services also reduce the pressure on the delivery of express delivery companies.
"The biggest test of 'Double 11' every year is at the end. I hope that through this year's test, the industry will not only explore a more complete solution for the 'Double 11' but also for the next-end and future express end services." Sun Kang said.
Editor in charge: Zheng
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