Common Problems of IPEmotion Data Acquisition Software

★ Unsuccessful installation of IPEmotion software

1. If you install for the first time, you need to install Microsoft .NET Framework 4.5.1 first. If the system comes with it can be ignored. WIN7 system basically needs to install Microsoft .NET Framework 4.5.1 first;

2. Please turn off the security software and firewall before installing IPEmotion;

★ Can't find IPTRONIK measurement module

1. Confirm whether the CAN card driver is installed

2. Confirm whether IPEmotion supports the CAN card used.

3. Make sure that the CAN card is connected to the computer before opening the IPEmotion software operation.

4. Check whether "Options"-"Plugin"-"IPETRONIK CAN"-"Hardware Detection Interface" are all available

Common Problems of IPEmotion Data Acquisition Software

5. Check "Options"-"Plugins"-"IPETRONIK CAN"-"Components"-check whether the status of the module used is Normal

Common Problems of IPEmotion Data Acquisition Software

★ The sensor shows no value during the test

1. Check if "power supply" is added to the sensor in the configuration

Common Problems of IPEmotion Data Acquisition Software

2. Check if the sensor wiring definition or connection cable is off.

★ The prompt "Calibration has expired" under the software

1. The warning message only reminds the customer that the module can be calibrated again. If the module is used normally, it can be ignored.

2. The prompt period can be set in the software, the default is 2 years. You can also close the prompt.

"Options"-"plug-in"-"IPETRONIK CAN"-"calibration interval"-"No Control"

Common Problems of IPEmotion Data Acquisition Software

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