Supermarket cash registers, as the name suggests, are POS cash registers for supermarkets or convenience stores, because POS cash registers were introduced in China a few years ago. The first test site is the supermarket. Over time, a new name for the cash register is “supermarketâ€. The cash register has appeared, and even nowadays, even in other businesses, some users are used to calling the supermarket cash register. With more than 20 years of experience in the industry, the company's software often receives feedback from many users who use the cash register. Most of them are troubleshooting the problems of the supermarket cash register products, and some users complain that they have been deceived by the supplier. After further summarization, many of them are caused by various faults caused by improper operation of the user. Next, we will introduce the common faults in the use of the supermarket cash register. Failure a money box pops up without power 1. After using for a period of time, lubricating oil may be added due to insufficient lubricating oil and increased friction.
2. The pulse width of the open cash box is not enough (the delay is insufficient).
3. The spring or crank arm that pushes the cash box is not flexible enough.
Faulty second supermarket cash register in the external printer does not go
1. Check if the ribbon is correct;
2, check whether the ribbon is the card owner 3. Check if the printer is turned on.
Fault three supermarket cash register printer does not produce paper 1. When at work, the cash register printer suddenly does not discharge paper. The first is to check whether there is thermal cash register paper in the printer. If it is not, it can be replaced in time;
2. If there is a cash register paper, we will observe what will appear on the screen of the supermarket cash register software system when we press the work. If there is nothing, it may be a problem with the printer or the cash register circuit link;
3. Check if there is any paper jam in the printer of the supermarket cash register. If it is jammed, stop working immediately, and then repair the inside of the printer. If it is not good, please contact the supplier technical personnel in time to solve the problem. If you can't do it, you can ask the technician to go to the door to repair it;
4. Check if the printer connection is normal. Check if there is any fault inside the printer. (If the above checks are normal, the last one is best to contact the technician for maintenance).
Fault 4 How to deal with the display darkening after using one stage 1. Check if the monitor signal line is loose.
2. Make sure that the display power indicator and the host power indicator are normal.
3. Adjust the brightness of the display to make sure the cash register is not in hibernation.
4, replace the display to the factory to repair.
The fault five supermarket cash register machine suddenly disappeared 1. Make sure the communication cable is wired correctly and securely. Check that the power settings are correct or the output is normal.
2, run CHECK, test whether the customer is correct, replace the serial port test is correct, determine whether the serial port error.
3. Open the monitor and check if the air vent of the VFD screen is damaged.
2. The pulse width of the open cash box is not enough (the delay is insufficient).
3. The spring or crank arm that pushes the cash box is not flexible enough.
Faulty second supermarket cash register in the external printer does not go
1. Check if the ribbon is correct;
2, check whether the ribbon is the card owner 3. Check if the printer is turned on.
Fault three supermarket cash register printer does not produce paper 1. When at work, the cash register printer suddenly does not discharge paper. The first is to check whether there is thermal cash register paper in the printer. If it is not, it can be replaced in time;
2. If there is a cash register paper, we will observe what will appear on the screen of the supermarket cash register software system when we press the work. If there is nothing, it may be a problem with the printer or the cash register circuit link;
3. Check if there is any paper jam in the printer of the supermarket cash register. If it is jammed, stop working immediately, and then repair the inside of the printer. If it is not good, please contact the supplier technical personnel in time to solve the problem. If you can't do it, you can ask the technician to go to the door to repair it;
4. Check if the printer connection is normal. Check if there is any fault inside the printer. (If the above checks are normal, the last one is best to contact the technician for maintenance).
Fault 4 How to deal with the display darkening after using one stage 1. Check if the monitor signal line is loose.
2. Make sure that the display power indicator and the host power indicator are normal.
3. Adjust the brightness of the display to make sure the cash register is not in hibernation.
4, replace the display to the factory to repair.
The fault five supermarket cash register machine suddenly disappeared 1. Make sure the communication cable is wired correctly and securely. Check that the power settings are correct or the output is normal.
2, run CHECK, test whether the customer is correct, replace the serial port test is correct, determine whether the serial port error.
3. Open the monitor and check if the air vent of the VFD screen is damaged.
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